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A therapist working into the muscles around a client's shoulder blade and rotator cuff

Conditions we help with

Massage for rotator cuff pain

Rotator cuff pain usually shows up in a specific direction, most often reaching overhead, and it affects anyone whose sport or job puts their arms above their head. It is also one of the most commonly confused shoulder problems, and telling it apart from a frozen shoulder matters.

  • Published in the British Journal of Sports Medicine
  • Practising since 2007
  • Level 4 SMA therapists
  • Treated Olympic and Commonwealth athletes

The short answer

Can massage help rotator cuff pain?

The rotator cuff is a group of four muscles that stabilise the shoulder and control its rotation. Pain from it is usually felt on the outside or front of the shoulder, often reaching overhead or behind the back, and it is common in anyone who throws, swims, serves or works with their arms raised. Massage may help by easing the muscular tightness around the shoulder and the upper back, and by helping you keep the movement you have. It does not repair a torn tendon, so a shoulder with significant weakness after an injury, or one that is hot and swollen, needs medical assessment rather than treatment.

Where it tends to help

Tightness in the muscles around the shoulder and upper back, and keeping the movement you have while the shoulder settles.

When to see a GP first

Pain that came on suddenly and severely, pain after a fall, or pain with numbness, weakness or fever needs a medical opinion before a treatment table.

Tell us how the shoulder behaves and roughly when you would like to come in. Richard will come back to you to arrange a time.

The anatomy, in plain English

What the rotator cuff actually does

The shoulder is a ball and socket joint, and the socket is shallow. That shallowness is what gives the shoulder its remarkable range, and it is also what makes it dependent on muscle for stability. The rotator cuff is the group of four muscles that do that job. They sit around the shoulder blade, and their tendons pass across the joint, wrapping the ball and holding it centred in the socket as you move.

Because the tendons pass through a narrow space between the top of the arm bone and the bony arch above it, they are vulnerable to being pinched when the arm is raised. This is the mechanism behind most rotator cuff pain, and it is why the problem is usually felt in a particular direction rather than everywhere. Reaching overhead, reaching out to the side, and reaching behind your back to fasten clothing are the movements that most often provoke it.

The tendons themselves can be irritated, inflamed, or torn, and the distinction matters. Irritation that settles is a different situation from a significant tear, and a tear is not something massage can do anything about. Working out which you have is a job for a clinician, which is why the referral section on this page matters more than usual.

What makes someone susceptible is usually repetition rather than a single event. Anything that takes the arm overhead repeatedly asks a great deal of a small group of muscles and tendons. Swimming, tennis, serving in badminton, throwing sports, painting and decorating, plastering, electrical work, shelf stacking and hairdressing all sit in this group, along with anything that involves reaching up above shoulder height for a living. The pattern is the same whether it is a sport or a job. Where the shoulder is also being held in a rounded, forward position, which is common in desk work, the space available for the tendon is reduced further, which is why the two often go together.

An important distinction

Rotator cuff pain or frozen shoulder

These two get confused constantly, and the confusion causes real problems, because they are managed differently. Someone who has been told they have a frozen shoulder when they actually have a rotator cuff problem may spend months resting a shoulder that should be moving. Someone with a frozen shoulder who is told to push through the pain may make it considerably worse.

 
Rotator cuff
Frozen shoulder
How much movement is lost
Most movement is kept. Only certain directions are restricted or painful.
Movement is lost in every direction, including movements you would not expect to involve the shoulder.
What it feels like
Pain on the outside or front of the shoulder, usually brought on by specific movements.
A generalised ache, often at rest and often at night, with the whole shoulder feeling locked.
What provokes it
Reaching overhead, reaching out to the side, or reaching behind your back.
Almost everything, including dressing and reaching for a seatbelt.
How it started
Usually builds over weeks against a background of repetitive overhead use.
Often gradual, and sometimes with no obvious cause at all.
Who it affects
Common at any adult age, and strongly linked to what you do with your arms.
Considerably more common in women, most often between 40 and 60.
The end feel
Movement is limited by pain, and a gentle stretch can usually go further.
A hard stop. Someone else moving your arm meets a firm block, not a protective muscle.

The single most useful question is how much of your movement has gone. If you can lift your arm in some directions without trouble and only certain movements hurt, that points towards a rotator cuff problem. If the shoulder feels locked across the board and you cannot reach behind your back at all, that points towards a frozen shoulder. The two can also occur together, which is one reason this is not a self diagnosis to make on your own.

If you are not sure which you have, our page on frozen shoulder explains that condition in detail. If you are still unsure after reading both, that is a question for your GP rather than for us.

How people describe it

What it feels like

The accounts people give of rotator cuff pain are remarkably consistent, and the pattern is quite different from a frozen shoulder.

The most common is the arc. People describe a specific range as they lift their arm to the side where it hurts, roughly between shoulder height and overhead, and then it eases again once the arm is fully up. This arc of pain is one of the most recognisable features of a rotator cuff problem. Lifting something down from a shelf, reaching across a table or putting on a jacket can all reproduce it.

The second is the pain at the front or outside of the shoulder. People often point to the front of the shoulder or to the outside of the upper arm rather than to the joint itself. Some describe it as a catching or pinching sensation, and some feel it down the side of the arm as far as the elbow. Pain that travels below the elbow, or that comes with numbness or pins and needles in the hand, suggests something different and needs assessing.

The third is the night pain, which is often the thing that finally drives someone to make an appointment. Lying on the affected side is uncomfortable, and many people find they cannot sleep in their usual position. This is shared with a frozen shoulder, but the pattern differs, because with a rotator cuff problem you can usually still get your arm into most positions once you are awake and careful.

The fourth is weakness. People notice it in specific actions rather than generally. Reaching for something on a high shelf feels unreliable, lifting a bag is harder than it should be, or a serve or a throw has lost something. Weakness is worth paying attention to, because weakness out of proportion to pain, or weakness that came on after an injury, points towards a tear and needs assessing rather than treating.

Alongside the shoulder, people commonly describe tightness across the upper back and between the shoulder blades, tension in the neck, and the other shoulder starting to complain because it is doing more. Where the neck is a significant part of the picture, see our page on neck and shoulder pain.

Causes

Why it happens

Almost every case comes down to repetition rather than a single moment. Below are the four patterns we see most.

Overhead sport

Swimming, tennis, badminton, volleyball and throwing sports all ask the shoulder to work repeatedly above head height, often at speed. The loading is high, the movement is repetitive, and the rotator cuff tendons pass through a narrow space every time. Swimmers are a particular case, because the shoulder is loaded through a large range thousands of times a week. Where training volume increases suddenly, or where a stroke or a serve changes, that is often the point at which a shoulder that had been coping starts to complain.

Overhead work

The same pattern applies to anyone whose job is above shoulder height. Painting and decorating, plastering, electrical work, shelf stacking, warehouse picking, scaffolding and hairdressing all involve sustained or repeated reaching up. The difference from sport is that a working day is longer than a training session and there is no off season. People in these trades often describe a gradual onset, with the shoulder getting worse over months rather than appearing suddenly, and they usually keep working through it because stopping is not an option.

Desk posture making the space smaller

A shoulder held in a rounded, forward position reduces the space through which the tendon passes, which makes impingement more likely. This is why people who sit at a desk all week and then swim or play tennis at the weekend often have more trouble than either group alone. The desk work is not causing the injury, but it is narrowing the margin, and it means the shoulder tolerates less on the days it is loaded. Our page on desk and posture related pain covers that side of it.

A fall or a sudden load

Not every case builds gradually. Falling onto an outstretched arm, taking a sudden heavy load, or a wrenching movement can cause an acute rotator cuff injury, and those often involve a tear rather than irritation. This is a different situation from the gradual pattern, and it needs medical assessment before anything else. If your shoulder became painful after a specific incident and has not settled, that is the first thing to have looked at rather than the last.

If you spend your working week at a desk or driving, the desk and posture related pain page is worth reading alongside this one.

The honest picture

How massage may help, and what it cannot do

What it cannot do

Massage does not repair a torn tendon, and it does not reconstruct the shoulder. It cannot widen the space the tendon passes through, and it will not fix the underlying mechanics of an impinging shoulder on its own. Where there is a significant tear, the muscular work is a supplement to whatever your GP or specialist advises, not an alternative to it. And massage will not keep an overhead athlete training through a shoulder that needs rest and assessment.

What it may help with

What it can do is work on the muscles around the shoulder, and there is more of that work to do than people expect. A painful shoulder changes how the whole upper body behaves. The muscles around the shoulder blade tighten, the upper back becomes stiff, and the neck usually joins in. Because the shoulder blade provides the base the rotator cuff works from, a stiff, poorly moving shoulder blade makes the cuff work harder for the same movement.

That is the honest mechanism behind why treatment sometimes helps this condition. Easing the muscles around the shoulder blade and the upper back can allow the shoulder to move more freely, which reduces the demand on the cuff during the movements that were provoking it. It is not repairing anything. It is giving the shoulder a better chance of coping with what you are asking of it.

Where treatment is most useful is alongside a loading programme rather than instead of one. Rotator cuff problems usually improve through progressive strengthening of the cuff and the muscles around the shoulder blade, guided by a physiotherapist or clinician. Massage can make that work more comfortable and easier to do consistently, which is where the actual change comes from.

Easing round the shoulder blade

The shoulder blade is the base the cuff works from, and it stiffens when the shoulder hurts.

Loosening the upper back

Stiffness in the upper back limits how freely the shoulder can move overhead.

Making loading easier

Treatment alongside a strengthening programme makes the work more comfortable to do.

What to expect here

What treatment looks like at the practice

The assessment starts with the movements you cannot do. We will ask which specific actions provoke it, whether there is an arc of pain when you lift your arm to the side, how far you can reach behind your back, and whether there is weakness as well as pain. We will also ask whether it came on gradually or after an incident, because a shoulder that followed a fall or a wrenching injury needs assessing rather than treating. If we think your shoulder needs medical review before we work on it, we will say so at that point.

The treatment covers the shoulder, the shoulder blade, the upper back and the neck. Working only on the shoulder itself tends to give relief that does not last, because the shoulder blade and the upper back are part of the same mechanism. The pressure is firm on the upper back and the muscles around the shoulder blade, and more careful around the shoulder itself and the front of the joint, which is not an area to force.

You will also get guidance on what to do between appointments, and for this condition that guidance matters more than the treatment does. It normally covers loading the shoulder in a controlled way rather than avoiding it entirely, some simple work for the muscles that control the shoulder blade, and how to keep training in a way that does not keep provoking the shoulder. Where you are an overhead athlete or you work overhead, we will talk specifically about how to manage the volume rather than stopping altogether.

This page is reviewed by senior therapist Richard Clarke. The treatment most often used is sports massage, a targeted half body treatment aimed at the specific areas around the shoulder that have tightened. Sport is in the name, but the treatment suits anyone whose shoulder is being loaded repeatedly, whether that comes from a pool or a paintbrush.

Important

When it is not massage, and you need medical help

Most rotator cuff pain that has built up gradually is not an emergency. There are situations that are, and there are others where the difference between irritation and a tear changes what should happen next. If any of the following apply, seek medical help rather than an appointment.

You cannot lift the arm at all after an injury

A shoulder that will not lift following a fall or a wrenching injury, particularly where you cannot raise it even with help, needs urgent assessment. This can indicate a significant tear.

Weakness out of proportion to the pain

If the shoulder feels unreliable or you are dropping things, and the weakness is worse than the pain would suggest, that points towards a tear rather than irritation and needs assessing rather than treating.

The shoulder is hot, red or swollen

Heat, redness and swelling around a joint, particularly with fever or feeling unwell, needs urgent medical attention the same day. Infection in a joint is a medical emergency.

Pain, numbness or pins and needles down the arm or into the hand

Symptoms travelling below the elbow, or into the hand, suggest a nerve is involved and need assessment before treatment.

A sudden severe pain with a visible deformity

A shoulder that looks altered in shape, or a sudden severe pain with an obvious change, needs emergency assessment.

Pain that is getting steadily worse rather than fluctuating

Rotator cuff pain usually varies with what you are doing. Pain that is increasing week on week, or that is now constant and waking you every night, needs investigating.

The shoulder has never been properly assessed

This is the most common reason, and the least alarming. Several shoulder conditions present similarly, and telling a rotator cuff problem from a frozen shoulder, or irritation from a tear, is not something to determine on your own.

What to do

  • Call 999 or go to A&E if the shoulder is hot, red and swollen and you feel unwell, or if there is a visible deformity or a sudden severe pain after an injury.
  • Call NHS 111 for urgent advice if you are unsure how serious something is, or if symptoms are worsening quickly.
  • See your GP if you cannot lift the arm after an injury, if there is weakness out of proportion to pain, if symptoms travel down the arm, or if the shoulder has never been properly assessed. Where a referral to physiotherapy is offered, that sits alongside what we do rather than competing with it.

Where none of those apply, and your shoulder fits the pattern described on this page, massage is a reasonable thing to try alongside what you are doing to strengthen it. If we assess you and conclude that your shoulder needs medical investigation or a different kind of help, we will say so plainly and refer you on. That is a normal part of the job and not a disappointment.

Questions

Questions we get asked

How do I know if it is my rotator cuff or a frozen shoulder?

The clearest difference is how much movement you have lost. With a rotator cuff problem you keep most of your movement and only certain directions hurt, most often reaching overhead or behind your back. With a frozen shoulder the joint is restricted in every direction, including movements you would not expect to involve the shoulder, and someone moving your arm for you meets a hard stop rather than a protective muscle. If you cannot tell, your GP can.

Can massage heal a rotator cuff tear?

No. Massage cannot repair a tendon, and it cannot widen the space the tendon passes through. Where there is a tear, what helps is the treatment your GP or specialist advises, which may include physiotherapy and, in some cases, further investigation. Massage may still be useful alongside that for the muscular tightness around the shoulder, but it is not treating the tear.

Should I stop using my shoulder altogether?

Generally no, and complete rest is often counterproductive. Rotator cuff problems usually improve through controlled loading of the cuff and the muscles around the shoulder blade, which means using the shoulder rather than avoiding it. What usually needs to change is the volume of the overhead work or the specific movements that provoke it, rather than stopping everything. If you are unsure which movements to keep and which to modify, that is worth getting guidance on.

Can I keep swimming or playing if it hurts?

Often yes, at a reduced volume, and for many athletes that is the realistic approach rather than stopping entirely. What matters is that the shoulder settles between sessions rather than getting progressively worse. If each session leaves it more irritated than the last, or if you are having to change your technique to compensate, that is a sign to have it assessed rather than to push on.

I work overhead for a living. What can I do?

Stopping is usually not an option, so the useful approach is managing the load. Vary your position where you can, take breaks before the shoulder is sore rather than after, use equipment to bring the work closer where that is possible, and keep up the strengthening work even when it feels better. It is worth getting the shoulder assessed early rather than waiting until it is bad enough to stop you working.

How long will it take to settle?

It varies considerably, and it depends on whether it is irritation or a tear, on how much you are able to modify what you are doing, and on how consistently you do the strengthening work. Gradual onset rotator cuff problems often take weeks to months rather than days, and the loading programme is where most of the improvement comes from. We will give you an honest view at an appointment rather than a number now.

Is it worth having treatment if I am already doing exercises?

That is the situation where treatment makes most sense rather than least. The exercises are what change the shoulder, and treatment can make them more comfortable and easier to do consistently, particularly in the early weeks when the shoulder is sore. Treatment on its own, without the loading work, tends to give relief that does not last.

Can this wait until after my season finishes?

That depends on what is happening. Where the shoulder is being managed and is stable rather than worsening, many athletes carry on through a season and address it properly afterwards. Where it is deteriorating, where strength is dropping, or where you have had to change how you move to keep going, waiting is usually a false economy. It is worth getting it looked at so you can make that decision with information rather than guessing.

If the shoulder is locked in every direction rather than painful in specific ones, read our page on frozen shoulder instead. Where the neck and the top of the shoulder are doing much of the complaining, neck and shoulder pain covers that ground. You can also see the full list of conditions we help with.

Areas we cover

Where we treat rotator cuff pain

Rotator cuff problems affect anyone who works or trains with their arms overhead, and they bring clients in from across South Wales. These are the areas we cover in detail.

Clients travel to us from all over the surrounding area, from the city and from the towns and villages around it. If you are not sure whether we cover where you are, ring us and ask.

Main areas we cover

Also covered

Skewen, Birchgrove, Clydach, Glais, Trebanos, Rhos, Neath Abbey, Cadoxton, Cimla, Briton Ferry, Gorseinon, Gowerton, Fforestfach, Loughor, Pontardawe, Pontarddulais, Killay, Ammanford, Burry Port.

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